Emergency Joomla help

Joomla hacked recovery and malware cleanup

I remove malicious code, find backdoors and close the route used for reinfection. This covers casino redirects, SEO spam, unknown administrators, infected extensions and hosting suspensions.

Do not update or delete files blindly

Preserve a copy and logs first. Restoring an old backup alone can bring the vulnerable component back or leave a backdoor elsewhere on the account.

Signs of a compromised Joomla website

Foreign redirects

Visitors are sent to casino, advertising or an unknown domain.

Search spam

Google indexes Japanese pages, pharmaceuticals, betting or foreign products.

Hosting suspension

The provider disabled the website for malware, phishing or bulk email.

Recurring infection

The problem returns days after a quick cleanup.

Unknown users

New Joomla administrators or tokens appear without authorisation.

Changed files

The template, index.php, plugins or system directories contain injections.

Recovery process

1

Preserve evidence

I save files, database and available logs before changing anything.

2

Find the infection

I compare core files and inspect modified PHP, cron jobs and users.

3

Clean and update

Malware is removed and Joomla plus extensions are updated in a compatible way.

4

Close the entry point

Secrets and passwords are rotated; permissions, uploads, extensions and server configuration are reviewed.

5

Verify

Forms, pages, Search Console and recurring file changes are checked.

Deliverables

  • cleaned website and database
  • identified entry point where evidence allows it
  • removal of unknown administrators and scheduled tasks
  • vulnerable component updates within the agreed scope
  • secret rotation and password guidance
  • redirect, form and key-page testing
  • short report of findings and actions

Timing and cost

SituationEstimateTiming
Diagnosisfrom PLN 250same business day
Typical Joomla compromisefrom PLN 9001-2 business days
Recurring infection or large websiteafter analysisby scope

Frequently asked questions

Can I restore a backup only?

A clean backup can be part of recovery, but the entry point and all changes after that date still need checking.

Can you guarantee it will never be hacked again?

No honest provider can. I remove identified causes, update components and reduce the chance of recurrence.

What access is needed?

The URL, symptoms, hosting or panel access and any suspension notice. Do not send passwords through the form.

Will Google rankings return?

Spam URLs need removal, the sitemap must be refreshed and a review may be required. Timing depends on the compromise.

Can you work with Joomla 3?

Yes, although a separate migration plan to a supported release is usually advisable.

Do you also recover WordPress?

Yes. A separate hack-recovery service covers WordPress and other PHP websites.

Emergency request

Describe what happened to Joomla

Include the URL, symptoms and hosting notice. Do not send passwords in the form.

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