Detects the language
Continues the conversation in Polish, Ukrainian or Russian.
AI · Customer enquiries · PL / UA / RU
Multilingual AI assistant for customer service and lead qualification
Answers repeat customer questions, clarifies the request, collects contact details and hands your team a structured lead. It works on the website around the clock and transparently passes uncertain or sensitive cases to a person.
3 customer languagesAnswers 24/7Human handoffWebsite, Telegram, email
How it works
Not just a chat, but an actionable lead
The assistant follows your business rules. Your employee receives the language, service, contact and request context instead of starting the conversation from zero.
Uses approved sources
Answers from your FAQ, service pages, terms and contact information.
Clarifies the request
Collects the name, contact, requested service, timing and essential details.
Hands over to a person
Sends a concise enquiry summary to Telegram, email or CRM.
Company assistantdemo online
The demo uses a prepared scenario and does not consume a paid AI API.
What the assistant handles
Useful for companies that repeatedly answer the same questions and lose time during initial qualification.
Frequent questions
Services, starting prices, opening hours, location, delivery, availability and procedures.
Lead qualification
Clarifies the need, deadline, city, budget range and preferred contact channel.
Three languages
One scenario serves Polish-, Ukrainian- and Russian-speaking customers.
After-hours enquiries
Visitors receive an immediate first response during evenings and weekends.
Complex-case handoff
The assistant does not invent an answer; it records the question and involves a person.
Structured summary
The team receives a concise lead card instead of a long unstructured transcript.
Connect it to your workflow
Start with one channel and expand later. Available integrations depend on the access provided by each system.
Website widget
A mobile-ready conversation directly on a service page or online store.
Telegram and email
A qualified enquiry arrives in the channel your team already uses.
CRM or Google Sheets
Where a suitable API exists, structured data can be sent to CRM or a shared sheet.
Company knowledge
Answers are configured from your pages, FAQ, pricing and internal instructions.
Implementation options
Final pricing depends on the number of scenarios, channels and integrations. Scope and acceptance criteria are agreed before work starts.
Demo
Free
- one short scenario
- answers from public information
- example in three languages
- no access to production systems
Start
from PLN 1,500
- one channel
- PL / UA / RU
- FAQ and lead capture
- Telegram or email handoff
- testing and launch
Business
from PLN 3,000
- multiple scenarios
- lead qualification
- CRM or Google Sheets
- enquiry analytics
- process documentation
Paid APIs and third-party services are not included because their cost depends on real conversation volume. Before launch, I estimate usage and configure limits.
Delivery process
We validate the scenario on real questions before connecting it to website visitors.
Short brief
You share the website, FAQ and 10-20 typical customer enquiries.
Demo scenario
I show how the assistant answers, clarifies and structures a lead.
Answer review
We refine wording, restrictions and human-handoff rules.
Integration
I install the widget, configure lead delivery and verify the mobile experience.
Frequently asked questions
Clear limits matter as much as capabilities.
Does the assistant completely replace an employee?
No. It handles initial repeat questions and data collection. Unusual, sensitive and critical cases are passed to a person.
Can we start without a CRM?
Yes. Qualified leads can initially arrive in Telegram or email, with CRM added later if it brings real value.
Where does AI get its answers?
From approved company materials: website pages, FAQ, terms, pricing and instructions. If no source exists, the assistant asks a person instead of guessing.
Does it work for an online store?
Yes, for delivery, payment, availability, returns and category selection. Live inventory and order status require a separate store integration.
How quickly can it launch?
A one-scenario demo usually takes 1-3 working days after materials arrive. Production timing depends on integrations and review scope.
Free demo
Test the assistant on your customer questions
Send the website address and several typical questions. I will prepare a short demonstration scenario without connecting to your production systems.